Value based questions & answers :
Shiva Ltd. was not
performing well. After detailed analysis it was discovered that
workers of the Production Department were not satisfied with the behavior of Mr.
jay, the production manager, as workers were forced to work for long hours
without any rest. Keeping this in view this the management decided to replace
Mr. Ajay with Mr. Vijay who had recently completed his M.B.A. from IIM Ahmadabad. Mr.
Vijay did a detailed analysis of work which involved heavy manual labour. He
allowed small pauses to the workers so that they could recharge their
energy for optimum contribution.
a) Name and explain the technique of
Scientific Management adopted by Mr. Vijay. b)
He further desires to
find out the best ways of doing a job. Suggest to him the technique of
scientific management.
b) State the `Values’ emphasized by allowing small
pauses to workers.
Ans: a) Fatigue
study - seeks to determine the amount & frequency of
rest intervals in completing a task. Helps the workers to regain stamina and
work again with the same capacity. b) Method study) (i) Respect
toward employees(ii) Being humane(iii) Care for employees health2)
Tanya and Sharma, having
same educational qualifications are working as managers in Alfa Ltd. Tanya
belongs to a rural area where employment opportunities are very less whereas
Sharma belongs to a urban area. Ignoring many other differences between
the two management of Alfa Ltd. appointed them as assistant manager, on the
same salary package of Rs.45000 per month
.i) Name and
briefly explain the principle of management being followed in the above case.
ii) Identify the values on which Management of Alfa Ltd. emphasis by
not differentiating between the two.
Ans: i) Principle of `Equity’ -
Similar treatment is assured to employees in similar positions.- Fair &
Impartial treatment to employees.
ii) a) No discrimination
on any basis. b) Providing equal opportunities to all.
3) Kumar is working in a Shoe manufacturing Co. The management
asked him to work overtime so as to produce more in order to meet increase in
demand in the market. But he was not paid adequate
wages for extra time and so he never contributed to his maximum.
a) Which principle of Fayol is violated in the above case?
b) Give two positive effects of following the above principle.
c) Which values can be
emphasized by following the above principle?
d) Which values are ignored in the above situation?
Ans: a) Remuneration of employees
b)
i) ensure healthy
atmosphere & good relations between the employees and the management .ii)
Smooth functioning of the organization.
c) Motivation ii) Respect towards employees
d) (i) Respect for employees (ii)
Motivation(iii) Responsibility and sincerity of the employee(iv) Initiative(v) Co operation4)
Vaibhav, an employee in
Yamuna Ltd., was instructed by Mr. Vinayak (Production manager) to
increase production of steel due to excess stock of steel. On the
other hand, Mr. Madhav (Sales manager) directed him not to increase the
steel production as there was low demand for steel in the market.Vaibhav
got confused regarding whose order to follow and hence was unable to
work in a proper manner. Because of overlapping orders and
instructions, Vaibhav was unabletosatisfy both the bosses which led to
conflict in the organization)
Name and explain
the principle not being followed.
ii) Give any two advantages of following this principle.iii)
Name the values
that can be gained by following the above principle.
Ans: a) Unity of command b)
i) preventing overlapping of activities.
ii) Promotes coordination.
c) i) Avoidance of
conflicts .ii) Maintain harmony between supervisors & employees.
5) One of the principles of scientific management emphasizes
that to make the
employees learn the
`best method’ of production, training to workers is essential. It
Further emphasizes that
each person should be scientifically selected and the work assigned to the
employees should suit physical, mental and intellectual capabilities
.i) Name and explain the principle of scientific management involved.
ii) Name the principle of scientific management which is concerned with
selecting the best way of performing a job through application of scientific
analysis and not by intuition or hit and trial methods.iii)
Name the value
emphasized by following the principle in part (a)above.
Ans: i) Development of each and every person to
his or her greatest efficiency & ability.- Employees should
be selected scientifically.- Efficient employees produce more to earn more.
ii) Science, not rule of thumb
iii) a)
Growth for all b) Prosperity for workers and Company c) Caring for employees
d) Responsible
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